Frequently Asked Questions

Everything you need to know about GA-DE products, shipping, and more.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure checkout process.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.

Are GA-DE products cruelty-free?

Yes, we are committed to ethical beauty. GA-DE does not test its products or ingredients on animals, and we maintain strict standards to ensure our collections are cruelty-free.

What is your return policy?

We offer a 30-day return policy for unused and unopened products in their original packaging. Please contact our customer support team to initiate a return or exchange.

Do you offer international shipping?

Yes, GA-DE ships to many countries worldwide. Shipping costs and delivery times vary depending on the destination and are calculated at the checkout page.

How do I find the right shade for my skin tone?

Each product page features detailed shade descriptions and swatches. You can also use our 'Shade Finder' tool or contact our beauty experts for personalized recommendations.